Returns & Exchanges

Due to the perishable nature of our food products, we strive to ensure every order arrives in perfect condition. If you receive a damaged or incorrect item, we offer a hassle-free replacement or refund within 7 days of delivery.

1

Contact Support

Email our customer care team at [email protected] with your order number and a brief explanation of the issue.

2

Provide Documentation

Attach clear photos of the damaged packaging or incorrect food items to help us process your claim quickly.

3

Review Process

Our quality assurance team will review your request within 24 hours to verify the quality standards and approve the resolution.

4

Refund or Replacement

Once approved, we will either ship a fresh replacement at no cost to you or issue a full refund to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing